LOC Platform User Guide

What the LOC account controls

The LOC account reviews and decides; it does not act as a Team Manager or SportsBB configuration administrator. Only one authorised LOC officer should use this login. Scorer, statistician, broadcaster, gate and other GameDay roles use separate role-specific access.

Find a task

Sign in securely

1. Open the LOC Platform—not the Team Portal.
2. Enter the authorised LOC email and password.
3. Confirm the header identifies you as the authorised LOC officer.
4. Sign out whenever leaving the workstation.

Use Forgot password where available or the approved administrative reset procedure. Never create shared unofficial credentials in the database.

Use the operations overview

Overview: queues requiring attention, competition activity and recent accountable actions.

Approve a delegation account

1. Open Registrations.
2. Check the represented country, association, team name, Team Manager, contact email and phone.
3. Confirm the contact is authorised by the national association.
4. Select Approve to unlock team entry, or Reject/Return with a clear reason.

Review every submitted person

Detailed review: full submitted information, evidence indicators, individual decision status and final team controls.

1. Open Team review and choose a delegation.
2. Use Approved, Returned and Pending to filter the queue.
3. Read the full registered name, DOB where required, nationality, category, classification/role, position, bench allocation and biography.
4. Check the profile photograph and consent where required.
5. For players only, check nationality eligibility when nationality differs from the team.
6. Review identity evidence and record the decision.

Manually verify identity

• Confirm the document belongs to the named player.
• Compare registered name, nationality and DOB with the submitted information.
• Confirm issuing country and document type.
• For passports, confirm expiry remains valid through the tournament end date.
• Record Verified or Return/Reject with a specific correction note.

Approve or return an individual

Write concise, actionable return notes. Do not include unnecessary sensitive information in notes or audit records.

Finalise team accreditation

Final accreditation is available only when every required team condition and current individual decision is satisfied: configured player minimum/maximum, reserve maximum, required officials, bench rules, biographies, photos, DOB/consent, identity verification and eligibility evidence.

1. Review the approved/returned/pending counts.
2. Resolve all pending and returned people.
3. Confirm the full team meets configured rules.
4. Select Finalise team accreditation.
5. Verify the team becomes Accredited and credentials are available.

Issue and manage credentials

Open Credentials after final accreditation. Confirm the person, role/category, delegation, access zones and credential status before printing. Revoke compromised or invalid credentials through the platform and preserve the audit trail.

Registration window and audit history

Use Settings to monitor the configured registration window and audit events. Closing registration prevents new teams from registering; existing teams retain authorised access to manage permitted changes. Audit history must identify meaningful targets such as delegation/country as well as actor and timestamp.

Privacy and accountable review

• Access only information needed for the active accreditation task.
• Keep records accurate and honour correction requests through the approved workflow.
• Do not retain identity files outside the platform.
• Use notes for decisions—not speculation or excessive personal detail.
• Report suspected access, disclosure or account compromise immediately.
• Use the footer’s Data handling & privacy notice for the complete policy.

Troubleshooting and escalation

Operational contact: loc@netballamericas.org